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Professional Painter – Keller, TX

Meet Our Friendly & Experienced Team

The Idea Guys

Idea guy Ben Rosenthal

Ben Rosenthal

EstimatorBen@PlatinumPainting.com

Ben has resided in north Texas for over ten years, and he serves as the Central and South Regional Manager of Platinum Painting. He has extensive experience with home furnishing and painting and uses this skill to help customers improve their home. When Ben was asked what he likes the best about serving customers, he answered, “I am very proud to work for Platinum Painting, as this truly is a company that strives to exceed our customers’ expectations. At the end of the day, I know that we have made people happy, and that is what it is all about.” Outside of his work, Ben enjoys traveling with his family and cheering for his children at their sporting events.

Idea guy Chris Adkins

Chris Adkins

EstimatorChris@PlatinumPainting.com

Chris has a well-rounded professional background of over 30 years in engineering, residential and commercial building management, and remodeling. Chris takes advantage of every opportunity to serve and help each Platinum Painting customer. He does his best to ensure that they achieve the highest quality results. Chris has been a resident of Arlington for over 25 years, and you can find him on the many golf ranges of the DFW area.

Idea guy Ivan Gonzales

Ivan Gonzales

EstimatorIvan@PlatinumPainting.com

Ivan works as a project coordinator for Platinum Painting. He ensures the customer fully understands everything during the process of making their vision a reality. He has hands-on experience in the painting profession, which gives him an eye for fine detail. He has worked in the customer service industry since he graduated with honors in 2012. "Here at Platinum Painting, professionalism and customer satisfaction is key." When he is not working, you can either find Ivan at a local soccer complex or fishing at the lake.

Idea guy Miguel

Miguel Holguin

EstimatorMiguel@PlatinumPainting.com

Miguel has mastered the art of adding a warm personal touch to all his clients interactions. With more than 30 years of experience in the sales industry, Miguel has a wide range of experience in residential home remodeling, customer service, and painting. He prides himself on making sure every job is done with the utmost quality and excels at exceeding client expectations. Outside of work, Miguel enjoys spending time with family and watching his favorite sports teams.

Idea guy Jorge Holguin

Jorge Holguin

Chief of OperationsJorge@PlatinumPainting.com

Jorge began with Platinum Painting as the Project Coordinator, and after a well-deserved promotion, now serves as our Chief of Operations. His commitment to providing our customers with the highest quality of service and his support for every member of the Platinum Painting team makes him a vital asset to the success and performance of the company. Jorge strives to hold everything together to help the operations of Platinum Painting run smoothly. He is very detail-oriented and ensures the high standards of Platinum Painting are always delivered to our customers. Jorge walks the houses from start to finish so that he can address any concerns to deliver a beautiful paint experience. He looks forward to helping you meet your dreams during your home renovation.

Idea guy Daniel Ugarte

Daniel Ugarte

Area AssistantDaniel@PlatinumPainting.com

Daniel is a lifelong resident of Fort Worth. Prior to working with Platinum Painting and Gutters, he worked for his family’s HVAC company. He had various responsibilities, including customer service. He enjoys playing and watching all sports, especially the San Antonio Spurs. Above all, he loves spending time with his family and his two nieces.


Customer Care Department

Customer care rep Pamela Rosenthal

Pamela Rosenthal

Customer Care ManagerPam@PlatinumPainting.com

Pamela works as a Customer Care & Office Manager for Platinum Painting. She strives to insure that your first point of contact with the company is a great one, and most importantly, sets the foundation to a wonderful relationship. What she loves most about Platinum Painting is the family-like atmosphere, which in her opinion is hard to find in a company. Outside of work, Pamela enjoys traveling and spending time with her husband and three children

Customer care rep Jessica Earnhear

Jessica Earnhear

Customer Care Specialist Jessica@PlatinumPainting.com

Jessica was born in Rapid City, South Dakota and moved to Texas when she was 3-years-old. She currently resides in Haslet with her husband, 3 daughters and 2 fur babies. Jessica has been in customer service for 13 years and with Platinum Painting since February of 2015. She enjoys traveling when she can and cheering on her girls at dance competitions.

Customer care rep Nikki Plumlee

Nikki Plumlee

Customer Care SpecialistNikki@PlatinumPainting.com

Nikki was born and raised in Fort Worth but currently resides in Springtown with her husband, Mike, 3 amazing kids and plenty of animals on their land. Before Platinum Painting, she was a Nursing Supervisor at a family practice office for 10 years. Nikki feels blessed to work for such a great company that allows more time with her family. In her spare time, Nikki can usually be found on the football field watching her 16-year-old or 20-year-old who plays college ball, or at a dance recital with their 4-year-old daughter.

Customer care rep Melissa Holguin

Melissa Holguin

Administrative Coordinator Melissa@PlatinumPainting.com

Born and raised in the DFW Metroplex, Melissa has nearly two decades of experience working in human resources. She also has an extensive administrative background in a multitude of industries including manufacturing, city government, and recruiting. Melissa holds a bachelor’s degree in administration from Texas Wesleyan University. Outside the office, you’ll find Melissa spending time with family and friends and entertaining her two energetic pups.


Owners

Owner Karl Pickes

Karl Pickens

CEO/Owner Office@PlatinumPainting.com

Karl is a born and bred Texan who has excelled in the customer service industry for over 20 years. He resides in Keller with his lovely wife Marjorie and their 2 beautiful daughters. Karl’s passion for excellent service, his focus on providing his customers with the best product possible, and his attention to detail makes him perfect to lead the Platinum Painting team.

Owner Marjorie Pickens

Marjorie Pickens

Founder Office@PlatinumPainting.com

Marjorie was born in California and moved to Texas with her family at 18-years-old. She worked full time to put herself through school and became a proud graduate from the University of North Texas with a major in Business Marketing. She has over 15 years experience in customer service and 10 years in sales. Marjorie met Karl at work and they made up a ‘story’ that they were dating to get him to move. Well, the ‘story’ became a reality shortly afterward, and the rest is history. They have 2 beautiful young girls, and between working and being a mommy, Marjorie loves traveling, being a volunteer at her girls' school, and spending time with friends and family.